Fix It Roseville

Report a Problem

Now you can help report non-emergency problems to the City of Roseville from your smartphone, tablet, or computer, thanks to our new partnership with SeeClickFix.  Use the app to report issues such as:

  • Damaged Curb/Sidewalk
  • Dead Animal Pick-up
  • Graffiti
  • Pothole
  • Street Sign Repair
  • Unsafe/Blighted Buildings

You have the option to upload a photo with each service request as a visual reference to help communicate the need to staff.  Customer service requests are routed to city staff to help answer questions and provide solutions.

 

 

Desktop

 

The widget above allows you to make service requests as well as discover existing problems that have been reported.  To report an issue:

  1. Make sure the Report tab is selected.
  2. Drag the map marker to the location of your issue, or type in the address directly
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).

Mobile

 

SeeClickFix is available for download as an app on the following platforms:

                                                

                          

  

  

Support

 

Roseville staff responds to SeeClickFix requests during regular business hours.  If this report comes in on a holiday, weekend, or after-hours, it will be read on the next business day.  PLEASE NOTE:  SeeClickFix is not to be used for emergencies.  For urgent matters that require immediate attention or a police response, call 9-1-1.

Once you have sent a report, you will receive email communication acknowledging your service request.  You can continue to check on the status of the issue online.  Once the work is complete or the issue has been resolved, you will be notified by email as well.

 

For technical support with the SeeClickFix platform (web or mobile), please email contact@seeclickfix.com.

 

 

 

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